1. What types of hardware products do you sell?
We specialize in a wide range of hardware including hand tools, power tools, fasteners, storage solutions, and DIY essentials. We’re constantly adding new, high-quality products to meet your needs.
2. How can I place an order?
Simply browse our website, add items to your cart, and proceed to checkout. If you need help placing an order, feel free to contact us at [Your Email].
3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options provided at checkout.
4. How long does shipping take?
Standard shipping typically takes 5–10 business days, depending on your location. We also offer expedited shipping options at checkout.
5. Can I track my order?
Yes. Once your order ships, you’ll receive a confirmation email with tracking information so you can monitor delivery status.
6. Do you offer international shipping?
Currently, we [do / do not] ship internationally. Please check our Shipping Policy for the latest updates.
7. What is your return policy?
We offer a 30-day return window for most products. Items must be unused and in original packaging. Please visit our Refund Policy page for full details.
8. What should I do if I receive a damaged or incorrect item?
We’re sorry for the inconvenience. Please contact us immediately at [Your Email] with your order number and photos of the product, and we’ll resolve the issue quickly.
9. How can I contact customer support?
You can reach us by email at [Your Email] or call us at [Your Phone Number] during business hours.
10. Do you offer bulk or wholesale pricing?
Yes, we offer special pricing for bulk orders. Please email us at [Your Email] with your requirements.